We are recruitng for an IT Tech Bar Support Engineer on contract based in Manchester for a leading Food and Clothing organisation.Key Skills:A continuous improvement mentality to see and call out areas to improve customer experienceContribute to the creation and maintenance of knowledge base articles and documentation for common issues.Previous experience on a Tech Bar/Walk-up Support serviceExperience in handling Incidents & RequestsMicrosoft Windows technical support experienceGood knowledge of Windows 10/11 and Office 365 SuiteCompetent in using and supporting Microsoft TeamsAble to support of mobile technologies Apple and AndroidFamiliar with building, configuring, and troubleshooting desktops and laptopsUnderstanding of Azure, Autopilot, and Intune to deploy software to devicesExperience using BMC Helix to log and update ticketsAny previous support experience with Apple Macs would also be beneficial