Join one of the most prominant organisations within Insurance Broking as a Senior Business Analyst. In a role that focuses on a varied change portfolio within a large retails insurance division, you will support and introduce changes to business processes and systems delivering projects of different sizes and complexity including, but not limited to digital, regulatory, data transformation, system enhancements, migration and operational efficiency. Duties will include:

• Build strong relationships with key stakeholders working with them to establish business and customer needs, producing requirements and design documents.
• Use a variety of techniques and methodologies to elicit and endorse requirements, coordinate walk-through and signoffs.
• Help to scope projects by recognising and understanding the business problem and primary objectives of new change initiatives.
• Support and management of User Acceptance Testing when required, providing insight into resolution of any fixes.
• Support and assistance training team in rolling out new processes or functionality.
• Plan, design and deliver the handover of business processes to the functional owner in a way that allows for continuous improvement.
• As a valued member of the change team we expect you to participate and support continuous improvements within the team and its processes.
• As a Senior BA, coaching and mentoring other members of the team and wider business stakeholders.

Required skills and experienceIt is imperitive that you have worked within the change function of an insurance broker, MGA or provider and have played a key role in the delivery of projects across both IT and operational change. This role is for a senior, so you will have experienced taking the lead, mentoring others, and creating complex as-is to-be business process maps, as well as be able to translate complex processes and controls within an insurance business.Communication skills are key, as is the ability to confidently present your findings, and deliver within a deadline driven environment . Your approach will need to have the customer, and commercial goals in mind at all times, and you will be outcome driven in all you do.Experience with insurance broking software such as Acturis, CDL Strata or similar will also be highly advantageous, as is a sound understanding or retail insurance, and related products.Although Manchester based this is working for a large, UK wide insurance business so as a Senior Business Analyst you will be expected to travel to other sites when required.

• Requirements elicitation, fit/gap analysis and preparation of functional design documents wireframes.
• Formal Business Analysis qualification or membership of relevant professional body is desirable.
• Lead and motivate others through good people management skills, a creative problem-solver with an ambitious, can-do attitude.
• A proficient knowledge of Microsoft 365 (Office) including Visio.
• Experience of using project tools such Jira
• Experience of working in matrix teams across multiple offices, including third party suppliers.

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