Our client, a leader in energy reduction technology, is seeking a skilled Project Manager (PM) to oversee the client experience from post-sale through installation and handover. Based in our Manchester office, the PM will manage every aspect of client projects, ensuring seamless communication, precision in delivery, and timely completion.

Key Responsibilities:

The Project Manager will be responsible for end-to-end project management, including the following tasks:

A. Client Management

1. Client Onboarding: Issue welcome packs and handle all post-sale interactions, including initial invoicing (50% deposit).
2. Installation Planning and Coordination:
   • Schedule engineering data logging and surveys to verify unit sizing and provide the survey report to the client.
   • Develop a custom installation plan, coordinating with the client to set a target power shutdown date and any required pre-installation work.
   • Liaise with manufacturers to confirm product availability and delivery schedules.
   • Assign an installation team or partner to each project.
   • Share Risk Assessment Method Statements (RAMS) with the client.
   • Ensure technology hardware is delivered and placed on-site in advance of the installation.
   • Be available on call during installation in collaboration with the Chief Engineer.
   • Provide a comprehensive post-installation report, including photos, to the client.
   • Transition the client to the data analysis and reporting team for ongoing performance monitoring.
   • Finalize invoicing and thank the client upon project completion.

B. Pre-Sale Survey Process

1. Survey Planning and Coordination:
   • Conduct initial desktop analysis and share findings with the client.
   • Schedule a site survey to assess voltage levels, load profile, and installation specifications.
   • Arrange the pre-survey RAMS and coordinate the engineer or surveyor's site visit.
   • Review and share the survey report with the client, updating the Project Tracker with relevant site information.
   • Collaborate with the sales team to issue a savings guarantee and ROI proposal to the client, post-survey.

Required Skills and Experience:

• Proven experience in project management, ideally in a client-facing role within energy or technology sectors.
• Strong organizational and communication skills, ensuring a professional client journey from start to finish.
• Proficiency with spreadsheets and CRM systems, including the ability to build and improve a CRM-based project tracking process.
• Ability to coordinate with internal and external stakeholders, including Business Development Managers (BDMs), suppliers, and partners.

The ideal candidate will demonstrate a structured, process-driven approach to managing client projects and provide evidence of delivering similar projects within scope, budget, and timeline.

Compensation:

• Base Salary: Around 40,000
• Bonus Potential: OTE up to 60,000

This is a fantastic opportunity for a dedicated Project Manager to join an innovative team and make a meaningful impact on energy efficiency and client satisfaction.