Technical Sales Manager HVAC Industry Location: Manchester Reporting To: Managing DirectorSalary: £45,000 Company: A leading HVAC Distributor who are a prominent player in the HVAC sector are seeking a Technical Sales Manager to provide expert support across nationwide branches and sales operations. This role is essential to ensuring technical excellence in customer solutions, product selection, pricing support, and post-sales service. You ll play a crucial role in driving product knowledge across the business, coaching sales and operational teams, and serving as the go-to expert for all HVAC technical matters. Working closely with senior leadership, your input will directly influence commercial strategy and customer satisfaction. Key Responsibilities Technical Support & Product Expertise
- Act as the primary technical resource for our sales and branch management teams
- Deliver structured and ad hoc product training to internal teams
- Support strategic decision-making around product development and innovation
- Stay current with market and product trends to assess opportunities and risks
- Respond to complex technical queries from customers and colleagues
- Assist with pricing and quoting when technical input is required
- Ensure exceptional post-sales customer experience through technical support and follow-up
- Manage escalated technical queries to resolution
- Maintain accurate records of aftersales activity and customer feedback
- Build strong, lasting relationships with clients and partners
- Deep product knowledge in HVAC systems, including control systems and wiring
- Experience mentoring or training team members
- Background in commercial operations within wholesale, supply chain, or logistics
- Commercially aware with strong communication and stakeholder engagement skills
- Effective at managing multiple priorities under pressure
- Strong IT literacy and numeracy skills
- Full UK driving licence required
- Degree-level education
- Experience designing and delivering technical training in a commercial environment
Share: