Promote the safe delivery of all activities regardless of discipline, circumstance and locationEnsure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered toLead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning coverInterface with the TSMs and Technical SMEs for support, standards and process alignmentProvide first point of escalation for all maintenance colleagues, supporting with recruitment, onboarding, training and ongoing performance management of the teamUndertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) in clusterDeliver and coordinate cluster technical meetings and toolbox talksOversee all operations, maintenance, repairs, replacements, consumables, and general upkeep of the facilities in line with contractual requirementsCarry out and support first line investigations into building faults and isolate and make safe where necessary with subsequent referral to relevant engineer or specialist contractor through the HelpdeskDeliver maintenance across the Cluster to the BT Specification within the SI7 systemAdjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retainedCall on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issuesManage and coordinate subcontractors including quality checks on work undertakenCoordinate with Procurement and Services team to ensure supplier delivery and performance objectives are metSupport Procurement and Services team in developing relevant new supplier relationshipsSupport colleagues in delivering tasks during peak workloads and provide holiday and sickness coverEnsure statutory compliance for planned maintenance worksEnsure all on-site documentation is current and completeWork through and document the process to close out any relevant audit non-conformancesWork under pressure, problem solve and to use initiative when necessaryContribute to the development of the maintenance budget and monitor compliance with the budgetHold and monitor the cluster inventory of tools, materials, PPE and equipmentCoordinate delivery of small projectsReview asset data and manage, update and verify asset data as requiredManage asset warranties and building defects especially at project handoverApprove monthly maintenance reporting and KPI validation, including live jeopardy management and applying for extensions to SLA's as requiredObserve the site rules and maintain a smart appearance, leading by example at all timesPerform any other reasonable duties as requested by the AOM or TSMBe aware of any potential or existing customer dissatisfaction or circumstance and ensure that this is escalated to the appropriate manager(s) in a timely mannerAssist in the preparation of emergency and contingency plansReview method statements and risk assessments, technical diagrams and communicationsPresent and report technical informationAble to prioritise workloads across the team to ensure deadlines are metEnsure that all issues are reported to the AOM