Change and Implementation Manager
City
I.T. & Communications
Annual
Permanent
Pay up to 37,497, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
As a Change and Implementation Manager, you will oversee the end-to-end business implementation of the digital projects that our Desktop Release Team are across. You will work with different teams within DWP's Digital Group to deliver services to that are viable and deliver value. A vital part of this role is ensuring that the relevant changes to services and products are implemented and delivered into the business at a pace which meets needs and requirements. You will plan collaboratively with the Digital WorkPlace Team, Product Areas and Business Teams to ensure the successful, agile deployment. This is all about your ability to establish priorities, communicate conflicts and issues and to support these teams in navigating a complex business environment.
This role is part of in wider Delivery community - the biggest and best in the government. You will work across a range of projects, with lots of good people, to enhance your skills and build your capability, supported by loads of learning and development opportunity.
DWP. Digital with Purpose.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work, and make payments worth over 195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Understand and own their roles, responsibilities, and business priorities. Advise on priorities, objectives, and expectations to get the best out of people.
- Communicate with others in a clear, honest, and enthusiastic way to build trust. Explain complex issues in a way that is easy to understand. Consider people's individual needs, introducing different methods for communication.
- Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used. Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others.
- Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Able to recognize when something does not work and encourages a mindset of experimentation. Can adapt and remain resilient and can see outside of the process.
Details. Wages. Perks.
Location: You'll join us in our brilliant digital hubs in Manchester or Blackpool whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to 37,497.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to 10,800 per year.
Holidays: A generous leave package starting at 24 days and rising to 26 days after one year.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
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