Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

Role We re seeking a skilled and proactive technical and systems expert to support and enhance our IT operations across the business. This is a hands-on role that spans a wide range of responsibilities from day-to-day technical support to leading infrastructure projects, including automation and cloud transitions. You ll play a critical role in maintaining internal efficiency and contributing to high-quality external service delivery.

Your Responsibilities

• Delivering responsive, hands-on IT support to internal users and systems
• Designing, implementing, and maintaining both on-premises and cloud-based infrastructure
• Driving automation initiatives to streamline business operations
• Supporting IT compliance and certification efforts (e.g., ISO27001, Cyber Essentials Plus)
• Assisting with data analysis and reporting to generate business insights
• Maintaining comprehensive documentation of systems, assets, and credentials
• Leading the transition from legacy infrastructure to modern, cloud-native platforms

Your Competencies

• Proven experience in IT support and infrastructure roles
• Strong knowledge of Microsoft 365, Active Directory, Entra ID, and Intune
• Experience with virtualisation (Hyper-V)
• Networking knowledge (IP, firewalls, basic architecture)
• Hands-on experience with Microsoft Azure or AWS
• Clear communication skills and strong documentation ability

Your Profile

The ideal candidate will be self-motivated, proactive, and comfortable taking ownership. They will bring strong analytical skills and a practical, solution-focused approach to problem-solving. Thriving in a fast-paced, small-team environment, they ll be adaptable, flexible, and open to change. A commitment to high standards, attention to detail, and a continuous improvement mindset are essential, along with a genuine pride in delivering quality work.

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting standards.