IT Technician (Onsite)

2-3 Months

20 an hour

Manchester

To proactively provide a range of excellent, customer-focussed IT services at a local level. To receive customer enquiries and service requests in person, by phone or through the call management system. To provide timely and accurate responses to those calls which can be dealt with directly and to ensure that others are referred elsewhere for resolution.

• Previous experience of working in a field based IT Support role
• Solid customer service experience, as role will be based in our Face-to-Face Service for staff
• Experience of ITSM toolsets, SCCM, AD, and InTune
• Detail oriented and conscientious

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