A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business.

Roles: -

Preparing payment packs at the point hire concludes

Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery

Comprehensively onboarding clients for the litigation process on matters that are unable to settle

Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases

The successful applicant will have/demonstrate: -

Sound knowledge of both GTA and Non GTA hire processes

Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc

Knowledge of governing case laws and their respective precedents

Proven negotiation skills, both on the phone and via persuasive correspondence

The ability to proactively manage a portfolio of (Apply online only) cases

Carry out comprehensive reviews on a variety of case specific issues

Accurately recording actions and updating MI

A high level of customer service

The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs

Desirable attributes: -

Use of Proclaim

Working understanding of Personal injury cases pre and post OIC portal