Amazon - Hiring for our Future Business Leaders Salary: Competitive Location: UK wide - Mustbe willing to relocate Start Dates Available: Jan -June 2025When you join Amazon as anArea/Shift Manager, you'll gain experience leading a large anddiverse team to make sure your area of the business keeps pace withdemand. In this hands-on role, you'll learn about the complexity ofoperations at a global business and what it takes to makeeverything run seamlessly. While you implement your team's approachto drive productivity, you'll also work closely with yourcolleagues to address challenges, which means no two days will bethe same. Key jobresponsibilities- Promote a culture of safety andwellbeing - Analyse and implement corrective actions tomake sure quality and productivity are at consistently high levels,and business objectives are met across all shifts -Support and lead a team and handle administrative work alongsidebuilding and supporting a strong team culture - Analyseperformance and suggest process improvements to optimise work andimprove customer service - Collaborate with othermanagers to standardise shift processes A dayin the lifeYou'll work shifts and be based at one of ouroperational sites. Your main focus will be to maintain safetystandards within your team and across your site. You'll alsomonitor and maintain process efficiency. Your days will alwaysinclude prioritising routine team management and daily operationaltasks, alongside other tasks like individual escalations, processimprovement work and wide-scale operational contingency planning.Being a key part of the operations teaminvolves working with colleagues in other teams and externalpartners to make sure we stay on track to meet our customer demandsand targets. This will involve analysing data and performancemetrics with leaders in your business area, as well as discussingthe operational pros and cons of technical improvements withengineers. About theteamOperations sits at the heart of the Amazon customerexperience. We look after everything from the moment a customerclicks buy, to the moment their item is delivered - from desktop todoorstep. We put safety first as our people are our priority. Andwe use the expertise of our people to get packages to theirdestination - quickly, conveniently andsustainably.There are different teams within the Amazonoperations model. As a graduate Area/Shift manager you could beplaced within one of these teams:• The CustomerFulfiilment (CF) team are the first people in the chain that helpscustomers get products at the speed we're known for. Based inFulfilment Centres, which are at the heart of Amazon's fast-pacedOperations network. Our centres are sometimes referred to as the'First Mile' because it's where most Amazon packages start theirjourney. The CF help to manage dynamic inventory and facilitatespeedy deliveries round the clock.• Amazon couldn'tdeliver at pace without the Amazon Transportation Service (ATS)team. Using air, sea and road transport, as well as sortationcentres equipped with the latest technology, you'll help Amazon'stransport run at maximum efficiency. ATS analsyes data and uses theexpertise of our people to get packages to their destination -quickly, conveniently and sustainably. • AmazonLogistics, or AMZL, handles 'last mile' delivery duties inpartnership with third-party distribution businesses. Utilisingcreative thinking and continuous improvement initiatives to getmillions of physical products into the hands of our customers. Thegoal is to make our customers' delivery experience as smooth aspossible and roll out global delivery solutions for our newestconcepts, like Amazon Fresh, Prime Now and AmazonRestaurants. BASICQUALIFICATIONS - Bachelor's degree (or working towards abachelor's degree) - Advanced proficiency in written andverbal English - Relevant experience in performing dataanalysis PREFERRED QUALIFICATIONS -Experience of communicating with a wide range of stakeholders,including your peers and leadership - Experience in alogistical working environment - Experience working withthe MS Office suite (Word, Excel, Outlook) in a professionalenvironmentAmazon is an equalopportunities employer. We believe passionately that employing adiverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value yourpassion to discover, invent, simplify and build. Protecting yourprivacy and the security of your data is a longstanding toppriority for Amazon. Please consult our Privacy Notice() to know more about how wecollect, use and transfer the personal data of ourcandidates.Amazon is committed to a diverseand inclusive workplace. Amazon is an equal opportunity employerand does not discriminate on the basis of race, national origin,gender, gender identity, sexual orientation, protected veteranstatus, disability, age, or other legally protected status. Forindividuals with disabilities who would like to request anaccommodation, please visit