Greater Manchester transport staff to receive dementia awareness training

By Alasdair Perry 27th Sep 2024

Around 3,500 staff on Greater Manchester's public transport system will be receiving dementia awareness training (Image - Transport for Greater Manchester)
Around 3,500 staff on Greater Manchester's public transport system will be receiving dementia awareness training (Image - Transport for Greater Manchester)

Thousands of transport staff in Greater Manchester will be receiving dementia awareness training.

Around 3,500 staff - on buses, at bus stations, and on the Metrolink - will be receiving a programme of training, aimed at making the public transport network more accessible.

The programme of training has been developed alongside the Alzheimer's Society, which has provided key insight on the lived experience of dementia.

Training is expected to be delivered over the coming year. It will give staff an understanding of dementia, including signs and symptoms, and how best to support passengers who are living with dementia.

Staff at Stockport Interchange will be receiving the dementia awareness training, as will other bus staff (Image - Alasdair Perry)

Dr Joy Watson is a local campaigner who has helped shape this new training.

Dr Watson said: "I live with dementia, and travelling is very important to me. I recognise that not everyone is as mobile as me, and that some people lack the confidence to venture out, but the plans we have may help people with a disability enjoy visiting places in Greater Manchester, and hopefully further afield. [...]

"This training gives the staff an opportunity to show kindness and consideration to those of us who just want to keep our independence for as long as we can.

"We need to be kind and considerate to the people we rub shoulders with, be it the person sitting next to us on the bus, or the driver who has a responsibility to get us to our destination safely."

Greater Manchester Transport Commissioner, Vernon Everitt, said: "Joy is doing a brilliant job in raising awareness of dementia, which affects the lives of so many people, their families and friends. 

"Having a safe transport system that is accessible and inclusive for everyone is a fundamental element in building the Bee Network.

"I'd like to thank all of our operators for backing this action, which will ensure staff become more aware of the needs of people living with dementia."

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