Are you ready to elevate your career with a dynamic company that's continuously growing? Our client is on the lookout for a First Charge Mortgage Case Manager to join their bustling office in Horwich, Bolton. If you're passionate about delivering outstanding customer service and thrive in a lively office setting, this could be the perfect opportunity for you! Enjoy a starting salary of 23,000, which increases to 25,000 after probation. Plus, there are fantastic perks like private healthcare with Vitality Health, your birthday off, and 'Freebie Fridays'. It's a role that rewards ambition and dedication. Our client is a leader in the financial services industry, specialising in First and Second Charge Mortgages, Equity Release, Insurance, and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, they are committed to integrity, professionalism, and unparalleled customer satisfaction. They foster a culture of teamwork and innovation, empowering employees to excel. As a First Charge Mortgage Case Manager, you'll be responsible for:
- Managing a pipeline of second charge mortgage applications through to completion.
- Reviewing and underwriting new cases according to lender criteria.
- Handling all necessary administrative tasks.
- Communicating with customers both verbally and in writing.
- Requesting information from third parties like mortgage companies and solicitors.
- Embracing additional duties as directed by management.
- Annual salary starting at 23,000, rising to 25,000 after probation.
- Rising holiday entitlement up to 30 days, excluding bank holidays.
- Private healthcare with Vitality Health.
- Birthday off work and 12 flexible WFH days per year.
- Onsite food provision, free tea, coffee, and fresh fruit daily.
- Access to training and development opportunities.
- Proven success in meeting sales targets.
- Experience in an outbound call environment.
- Ability to adapt quickly to industry changes.
- Strong IT skills, including Microsoft Office.
- Experience in a regulated finance company is desirable.
- CeMap Level 1 or working towards Full CeMap is a plus.
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