The Client

Our client are a fantastic company based in the heart of Manchester, only a 5-minute walk from the station and offering free parking. For the past two years, our client has been voted one of the top-rated employers in the UK, focussing on staff wellbeing and maintaining a friendly, tight-knit culture.

The Role

Our client are on the lookout for an enthusiastic and proactive Credit Controller to join their dynamic team in Central Manchester. In this role, you ll be the go-to person for managing debtor accounts, securing payments, and collaborating with colleagues across departments to ensure seamless operations.

Key Responsibilities:

• Managing a portfolio of debtors ensuring timely payments

• Follow up on overdue accounts with professional and persistent communication

• Handle payment related queries from private clients and trade accounts

• Ensure all accounts adhere to agreed payment terms

• Investigate and resolve non-payment issues promptly

• Make outbound calls to secure payments while building positive client relationships

• Process payments through our online system with accuracy and efficiency

About you:

You re a natural problem solver who thrives in a fast-paced environment. You understand that credit control is more than chasing numbers it s about building relationships and finding solutions.

What We re Looking For:

• Experience: Previous experience in credit control, accounts receivable, or a finance-related role

• Skills: Proficiency in Microsoft Excel and other relevant software, coupled with excellent organisational skills

• Attitude: A results driven mindset with the ability to handle multiple accounts and prioritise effectively

• Communication: A confident, professional telephone manner and strong interpersonal skills

• Flexibility: The ability to adapt and problem solve in a fast changing environment

• Empathy & Resilience: You approach difficult conversations with professionalism and care, ensuring the best outcomes for all parties.