Client Relationship Manager

Location: Manchester, City Centre

Salary: £28,000 - £32,000 DOE.

Hours & contract basis: Full-time, permanent, (Apply online only) Monday-Friday Hawk3 Talent Solutions are recruiting on behalf of one a rapidly growing independent financial advisory business in the heart of Manchester. Due to internal promotion and growth, they are looking to hire a client relationship manager to join the team whilst launching a new business. This person will be the first point of call for new enquiries, so you need to be someone who is confident building relationships, have a passion for customer service and the journey of the customer. This is not another admin or coordination role it s your chance to become a key player in shaping customer experiences, strengthening client loyalty, and making a real difference in people s financial journeys.

The role:

• You will be the face of the firm for new and existing clients
• Managing inbound enquiries of approx. 100 per week by making outbound introduction calls to discuss their requirements and the services the business offers to see if this is aligned
• Booking in qualified follow up meetings with advisors
• When a client is being onboarded you will be responsible for regular check ins to ensure the service is of standard and see if they need any additional assistance
• Work closely with internal team
• Suggesting improvements your voice and ideas will be genuinely valued

While previous experience in financial services is a bonus, it s not essential. What matters most is your ability to connect with people, deliver a high standard of service, and manage relationships with confidence and care.

Ideal backgrounds include: Recruitment Account Management B2B or B2C Sales Customer Success / Client Services Why You ll Love It Here: 25 days holiday, 8% matched pension contributions, private health insurance, a monthly CRM bonus scheme, and an annual profit bonus scheme. Join a business in the middle of an exciting growth journey with BIG plans Industry-leading training and support no financial background required Clear progression opportunities and commission structure in place A genuinely positive and collaborative team culture Interviews are happening now ideal start date is the 2nd week of September If you re proactive, driven by quality, and thrive in a fast-paced environment where your efforts are rewarded we want to hear from you!

If you would like to apply for the role of Client Relationship Manager then please email your CV to (url removed) or call Jade on (phone number removed)

Closing date is 08.09.2025 Please note this could change subject to suitable applications

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future