Senior Service Engineer
Salary
55000 Annual
Senior Service & Installation Engineer Location: Stockport (with UK and international travel - primarily USA) Salary: £50,000 - £55,000 + Bonus + Pension Job Type: Permanent, Full-Time I'm recruiting on behalf of a growing engineering manufacturer in Stockport, specialising in the design and build of high-precision inspection and simulation machinery. Due to business growth and an increase in international projects, they are looking to appoint an experienced Senior Service & Installation Engineer to take on a technically advanced, customer-facing and hands-on role. This is a senior hire within the team - working closely with the Project Lead - and ideal for someone who can combine strong practical engineering ability with leadership, problem-solving and customer interaction. Key Responsibilities - Senior Service & Installation Engineer Installation, Commissioning & Field Service
- Lead the electrical and mechanical installation of equipment across UK and international client sites (primarily the USA).
- Carry out full commissioning: software setup, OT/DCS system configuration, camera and sensor calibration, machine alignment and testing.
- Perform fault-finding and troubleshooting on electrical, mechanical and software-related issues.
- Read and interpret CAD drawings, wiring schematics and engineering diagrams to ensure accurate installations.
- Act as the a technical point of contact on-site, leading service interventions and managing small project teams where required.
- Monitor machine/system performance, complete service audits and ensure long-term reliability.
- Identify potential problems, implement corrective actions and suggest system improvements.
- Support and mentor junior engineers.
- When not travelling, support mechanical build, electrical wiring and system assembly in the Stockport facility.
- Carry out pre-delivery inspections, testing, upgrades and modifications before dispatch to clients.
- Work closely with design, software and control engineering teams to resolve technical issues.
- Maintain detailed service reports, commissioning records, system configurations and maintenance logs.
- Ensure all work adheres to company standards, site-specific health and safety procedures and relevant legislation.
- Complete quality assurance checks, risk assessments and client sign-off documentation.
- Build strong relationships with customers, providing clear communication, updates and post-service support.
- Explain system functionality, train customer staff on usage and escalate any complex issues to relevant internal teams.
- Collaborate with design, software and product development teams to feed back real-world issues and improvements.
- Proven track record as a Senior Service & Installation Engineer, Service Engineer or similar.
- Strong hands-on electrical and mechanical skills,
- 17th or 18th Edition Electrical Qualification.
- Confident in electrical wiring, panel work, mechanical assembly and fault-finding.
- Experience commissioning complex machinery or automation systems (OT/DCS knowledge advantageous).
- Able to interpret technical drawings, wiring schematics and CAD layouts.
- Full UK driving licence and valid passport.
- Able and willing to travel internationally (approx. 3-4 times per year to the USA, typically 1-2 weeks per trip).
- No known restrictions that would prevent obtaining a US visa.
- Experience working with machinery in industries such as robotics, inspection systems, automotive or mechatronics.
- Leadership, mentoring or supervisory experience.
- CAD literacy or understanding of industrial software/controls.
- Based in Stockport - minimum of 3 days per week on-site when not travelling.
- 37.5-hour week with flexible start times (core hours by 9:30am).
- 20 days holiday + bank holidays + birthday off, with option to buy up to 5 additional days.
- Annual discretionary bonus.
- Pension scheme.
- Company credit card for travel expenses, plus overtime or time off in lieu for weekend/extended travel.