Key Care & Support are a specialist provider of person centred community support, supported living, respite and care at home support to adults and children with complex and individual needs.

We are seeking a proactive and organised Bookings Coordinator to join our team in the health and social care sector. This role is vital in ensuring the smooth scheduling of staff and services to meet the needs of our clients.

Key Responsibilities:

• Managing and coordinating staff schedules to ensure adequate coverage for all shifts.
• Communicating effectively with staff and clients to confirm bookings and address queries.
• Contacting Clients to advise them of staff availability and book accordingly
• Contact new/ potential clients to advise them of our Services
• Handling last-minute changes or cancellations efficiently.
• Maintaining accurate records of bookings and shift allocations.
• Supporting administrative/compliance tasks related to staffing and service delivery.

Requirements:

• Previous experience in a similar role or the health and social care sector is advantageous.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and handle pressure in a fast-paced environment.
• Proficient in using scheduling software and Microsoft Office.
• Confident using various IT systems and happy to make cold calls/ availability calls

We would consider full time or part time hours for this role which can be discussed at interview. The role would be over 5 days ( Monday to Friday )

Hourly rate is 12.60 per hour

Send your CV and we will be in touch.

If you do not hear back within 2 weeks of submitting your CV, you have been unsuccessful at this time.