Welcome to Hive Legal Ltd Hive Legal Ltd are a Support Services Company that provide Law Firms with excellent Business support such as Accounting, HR and People, Receptionists and Post Room Operators. We also provide our staff with a Health and Wellbeing Coach who runs biweekly PT sessions and various challenges throughout the week in our in-house Wellness Room. Hive Legal Ltd are currently recruiting for a Paralegal. The role requires you to assist fee earners on the progression of a varied caseload claims in a high-quality and commercially effective manner. To deliver high quality advice and assessment of new cases to new clients to meet their needs by explaining retainer documentation and completing compliance checks in order to close sales, and maintain retention and high standards of client care. Skills and experience: Strong interpersonal, team working and communication skills Attention to detail Strong analytical skills Good IT skills - we work in a paperless office, knowledge of Proclaim would be an advantage but is not essential as full training will be provided More than 6 months experience of working on legal claims. Degree or relevant experience. Proven record of training and progression within the Firm Ability to work under pressure whilst maintaining high standards to meet deadlines Able to deal with a volume caseload in a commercial manner. Able to effectively manage and meet client expectations Able to deal with information sensitively and maintain confidentiality Able to confidently represent the firm to third parties including lenders, insurers, solicitors and the court Main Responsibilities: Perform fee earning tasks on less complex work than would be expected at fee earner level in a commercially effective manner to meet agreed targets Maintain the case file on the case management system accurately and clearly such that anyone picking up the file is able to understand the present position and be able to take responsibility for it if required Maintain high standards of client care and ensure feedback is reported for Lexcel, Legal 500, Website or Ekomi purposes Carry out tasks outside of the day to day fee earning to support the team such as providing training, generating repeat instructions from clients, and drafting content for LinkedIn and the website. Performing administrative tasks to assist in the smooth progression of files Ensure compliance with relevant regulation and applicable firm policies and procedures including the SRA Handbook Report any material or non-material breaches of the regulations to the COLP/COFA Effectively communicate with other staff and manage both upwards and downwards. Recommend process changes to improve commercial management of matters Trainee Solicitors - maintain registration with the Law Society To communicate by email, letter and phone with new and existing clients in order to gather information, ensuring retention risk assessments are carried out. Building ongoing relationships with clients and leads transferred by the Initial Contact Team To create case files on the electronic legal case management system Proclaim Building rapport with new clients in accordance with the firm's standards in order to identify client's needs Explain to new clients retainer documentation and how to use our Securedocs and echosign software Provide an adequate explanation of conditional and contingency fee agreements Assist in training of new starters and more junior member of the team to project the right values and undertake daily duties.Salary dependent on experience.Job Types: Full-time, PermanentPay: £22,200.00 per yearAdditional pay: Bonus scheme Loyalty bonus Performance bonus Signing bonusBenefits: Work from homeSchedule: 8 hour shift Flexitime Monday to Friday No weekendsAbility to commute/relocate: Manchester M15 4LD: reliably commute or plan to relocate before starting work (required)Education: Bachelor's (preferred)Experience: Paralegal: 1 year (preferred)Work Location: Hybrid remote in Manchester M15

Company Overview Exchange Chambers is a prestigious barristers' chambers located in Manchester, Liverpool and Leeds dedicated to providing exceptional legal representation and advice across various practice areas. We pride ourselves on our commitment to excellence and our ability to meet the diverse needs of our clients. Summary Exchange Chambers are looking to recruit an experienced Civil Clerk to join the team in Manchester on a fixed term contract to cover maternity leave. With over 200 Barristers including 19 Silks and 64 members of staff, we are one of the largest and most well-resourced Chambers in the UK.We are looking for someone who can assist with practice management. The ideal candidate should possess fantastic client-care skills and the ability to maintain relationships with Solicitors.This is an opportunity for a resourceful, enthusiastic, and highly motivated individual to work on a short-term basis and who will work closely as part of a team and provide an excellent service to our members and professional clients. Responsibilities To gain an appreciation of the practice of each individual barrister in the Personal Injury team within Manchester. To be responsible for managing designated Barrister's diaries and workload daily. To deal with e-mails and telephone calls from solicitors in an effective, expeditious and courteous manner and develop an understanding of their requirements. To allocate work efficiently and fairly. To notify instructing solicitors of any potential clashes on cases and manage accordingly. To deal with Counsel's billing. To negotiate fees with instructing solicitors and supply cost estimates on multi-track cases where necessary. Accurate inputting of agreed costs budgets onto our diary system. To ensure a CFA is produced on all claimant multi-track cases. To ensure booking confirmations are sent to instructing solicitors on all hearings and conferences in accordance with Chambers' guidelines. To ensure conflict checks are conducted on each new case in accordance with Chambers policy. Requirements We are looking for someone with excellent communication and interpersonal skills for dealing with clients, Barristers, Solicitors, and court staff. In addition, the ideal candidate should have: A professional telephone manner and be able to compose well-structured emails. Strong negotiation skills. Excellent attention to detail. An ability to work well under pressure. An ability to prioritise workload and plan accordingly.If you are ready to take your career to the next level and make a significant impact in the legal field, we invite you to apply for this position at Exchange Chambers today!Job Types: Full-time, Fixed term contractContract length: 12 monthsPay: £25,000.00-£28,000.00 per yearBenefits: Health & wellbeing programmeSchedule: Monday to FridayExperience: barrister clerking: 1 year (required)Language: English (preferred)Work Location: In