Senior Ocean Export Operator

Wythenshawe - Manchester

Up to 38k DOE

Role

To plan and co-ordinate the shipment of goods via ocean freight, meeting customer expectations whilst ensuring high compliance and maximising gross profit.

Duties and Responsibilities

• Proactively communicate with clients to ensure transparency
• To work closely with both internal and external parties to ensure shipments are transported in the most cost effective and efficient way
• Route planning for transporting goods overseas; bookings with hauliers and carriers
• Negotiating costs and service while maximising profitability
• To work with overseas partners to follow up routed enquiries
• Handle and control shipments from start-to-finish, ensuring milestones are updated
• Invoicing shipments in line with quotations and credit agreements set
• Prompt processing of costs and purchase invoices as required
• Issuing quotations to clients in a prompt and competitive manner
• Any other day to day export operations
• Liaising with sales teams to help with business development

Knowledge / Skills and Experience

• Good knowledge within the industry
• Exceptional customer service skills
• Great attention to detail with high accuracy
• Problem solving skills
• A high level of written and oral communication
• Able to work independently and as part of a small team
• Willingness to keep up to date with changes to customs and compliance regulation.

Package

• Salary: Up to 38k DOE
• Pension: 5% matched salary sacrifice scheme
• Holidays: 25 days annual leave in the (pro-rata in year one)
• Bonus: Up to 10% of salary, per annum, subject to scheme rules
• Cash plan: Medicash Cash plan
• Career: Personal Development Plan: Bespoke training with a combination of coaching and mentoring, structured training and funded courses, to create a bridge to career aspirations.
• Progress: Appraisal system to recognise performance and deliver agreed objectives & career development
• Social: Events, from Pizza Friday in the local office through to large group-wide parties
• Birthday: 50 voucher