We are seeking a dedicated and meticulous Facilities Coordinator to oversee the management and maintenance of our client's office premises. The ideal candidate will ensure the efficient running of the facilities and contribute to a safe and comfortable environment for our employees.

Client Details

Our client is a highly reputable, large organisation within the professional services industry. Known for their commitment to providing top-tier services, they maintain a strong presence across various regions in the UK.

Description

Support the Senior Facilities Co-Ordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.

Support the Senior Facilities Co-Ordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.

Aid the Senior Facilities Co-Ordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency.

Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation.

Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.

Working with the Soft Services Manager to ensure costs are controlled and operations are within budget.

Other responsibilities include maintenance and management of:

AV

AIRCON - OPERATING HOURS

BUILDING FABRIC - MINOR REPAIRS & UPKEEP

BUSINESS CONTINUITY

CAR PARKING

CLEANING

DOCUMENT MANAGEMENT

FLOOR WALKING - KEEPING THE COMMON AREAS NEAT AND TIDY AT ALL TIMES

FEMININE HYGIENE

FIRE

FIRST AID

HEALTH & SAFETY

KEYS

LANDSCAPING & GROUNDS (9TH FLR HEDGE AND BALCONY)

OFFICE EQUIPMENT

PEST CONTROL

PLANTS - INTERNAL

PLUMBING

PORTERAGE / DISTRIBUTION

RECEPTION - MEETING ROOM MANAGEMENT

SECURITY

STATIONERY

STORAGE

TEA POINTS - ZIP TAPS, VIVREAU, FRIDGES, MICROWAVES

VENDING MACHINES

WASHROOM

WASTE

WATER

Profile

At least 2 years' experience in a similar role within FM

At least 2 years' experience of supplier / sub-contractor management with performance monitoring

Good working knowledge of standards and legislation as applicable to the FM market

Working knowledge of Stationery and Printed items

Working knowledge of Contract Cleaning

Working knowledge of Reprographics

Proven Customer Service skills gained in a Corporate environment

Broad understanding of Soft Services including: Mailroom, Archiving, Pest Control and Vending

Job Offer

• A competitive salary of 28,000 PA
• A supportive and inclusive company culture
• Opportunities for professional development and growth
• Comprehensive benefits package