Manchester
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Assistant Manager / Deputy Manager

Where

Not Specified

Type

Permanent

Salary

50000 Annual

Assistant Manager / Deputy Manager - Luxury Retail

Manchester 45,000 - 50,000 + benefits

An exciting opportunity has arisen for an experienced luxury retail professional to join an internationally recognised luxury fashion business in Manchester. This is a key leadership position for someone who is passionate about luxury, exceptional client experience and developing high-performing teams.

We are open to experienced Assistant Managers, Deputy Managers, Department Managers and Senior Supervisors who have a strong luxury retail background and are ready to take the next step. The ideal candidate will be commercially driven, confident working with VIP clients and have a proven track record in CRM, clienteling and relationship-led sales.

The Role

Working closely with the Store Manager, you will support the leadership and commercial performance of the boutique, ensuring the team consistently delivers an exceptional and highly personalised client experience.

Key responsibilities include:

  • Leading, coaching and motivating the team to achieve and exceed sales targets

  • Driving CRM, clienteling, appointments and repeat business

  • Developing strong relationships with VIP, UHNW and high-value clients

  • Monitoring KPIs and using commercial data to maximise opportunities

  • Coaching the team on clienteling, selling techniques and client experience

  • Supporting recruitment, training and ongoing team development

  • Maintaining exceptional standards across client experience, presentation and store operations

  • Supporting VIP appointments, events and wider commercial initiatives

  • Acting as a senior point of contact in the Store Manager's absence

About You

Luxury retail experience is essential. You will ideally have experience within luxury fashion, accessories, jewellery, watches or another highly service-led luxury environment.

We are looking for:

  • Proven luxury retail experience with strong commercial results

  • Previous leadership, supervisory or management experience

  • Excellent CRM and clienteling skills

  • Experience managing VIP / UHNW client relationships

  • A strong understanding of appointment-led and relationship-based selling

  • The ability to coach and develop a luxury retail team

  • Strong knowledge of retail KPIs and commercial performance

  • A polished, confident and engaging approach with clients

  • Exceptional attention to detail and high personal standards

  • The ambition and confidence to lead from the front

If you're a luxury retail professional ready for your next step and want to join a distinctive global business where creativity, individuality and exceptional client experience are at the heart of the culture, we'd love to hear from you.

Salary: 45,000 - 50,000 + benefitsLocation: Manchester

BH37428

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You will review current EPOS, stock management, purchasing and reporting processes before identifying and implementing solutions that provide greater visibility and control across all supermarket locations. A key objective will be to establish reliable, centralised data covering sales, inventory, purchasing, supplier costs, pricing and operational performance. Working closely with senior management, store teams, suppliers and external technology providers, you will manage the project from initial assessment through to successful implementation, training and adoption. This is a hands-on role requiring strong technical understanding, project management skills and practical experience implementing retail systems within operational businesses. 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This opportunity is particularly suited to someone who has successfully implemented EPOS, inventory management or ERP systems and understands how technology can improve retail performance. Please submit your CV via this advert. We aim to respond to all successful applications within 5 working days. T3AM Global is an equal opportunities employer and is committed to building diverse and inclusive workplaces. >

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